Shipping Policy
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During sales, festive seasons, or high-demand periods, processing time may be slightly extended.
Shipping Timeline
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary depending on courier availability and location accessibility.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- We may offer free shipping promotions on selected orders or minimum cart values from time to time.
Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation email/SMS
- Tracking details and courier information
Customers can track their shipment using the tracking link provided.
Delivery Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Courier partner issues
- Public holidays
- Unforeseen logistical circumstances
In such cases, we appreciate your patience and support.
Incorrect Address / Failed Delivery
Please ensure that your shipping address and contact details are accurate while placing the order.
- Manvicare will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.
- Re-shipping charges may apply for orders returned due to incorrect or incomplete addresses.
Damaged or Missing Products
If you receive:
- A damaged product
- A tampered package
- Missing items in your order
Please contact us within 48 hours of delivery with your order details and clear photos/videos of the package.
Contact Us
For any shipping-related queries, feel free to contact our customer support team through Manvicare Support